Image attachments are scaled and visible in-line, while PDFs, Word and Excel documents are visible by launching a viewer window. 


Lots of attachments, too bad there's no Powerpoint viewer

The process is seamless, if you see an attachment you can open simply click on it and if it's not already downloaded, it'll download and open in a new window; just close the window when you're done and you'll return to your email. 


This is what an attachment that hasn't been downloaded looks like

The PDF/Word/Excel readers on the iPhone are nice and fast, just like the rest of the UI.


Tell me that's not the best looking PDF on a mobile phone you've ever seen

I didn't have any incompatibilities with PDF and Excel files, but I did run into the following issue with the attachment viewer and a Word document that I fed it:

It turns out that any Pages document (Pages being Apple's own publishing program) exported as a Word document results in this on the iPhone. Normal Word docs open just fine.

A couple of times I'd received an image via email on the iPhone only to find that the file was corrupt.  I'd see around 20% of the image inline in the email, but the rest would be a grey box.  Re-downloading the email would always fix the problem, and it only seemed to happen over WiFi.  A friend of mine had the same problem, also over WiFi, but with an image he sent.  The image made its way to its recipient just fine, but in his sent folder it appeared corrupt.   I can't seem to duplicate the problem on command, so for now I'll chalk it up to a recurring fluke.

I've also encountered another odd issue where the iPhone on WiFi will stop being able to communicate with anything outside of my local network.  Leaving Mail and returning to it a couple of times fixed the issue and it only happened once, but a friend of mine with his own iPhone reported running into the same issue just last night. 

Despite its appearances, the iPhone Mail application is really designed to be a passive application.  While you can send emails and photos, there is no outbox, sent mail isn't queued.  To make matters worse, you can only email one image at a time, so if you're trying to send multiple emails each with their own photo attached on the Edge network, prepared for a frustratingly sequential experience. 

Note that there is no way to attach an image within the email application, you have to view the image you want to send in the photo viewer and select the mail to option from there.

There's also no way to save attachments that have been emailed to you, even if they are photos.  You can only view the attachments within the Mail client, and if there's an image that someone forwarded you that you'd like to save, you'll have to wait and do so on your computer and sync it to your iPhone if you want it in your photo album. 

I get that Apple wanted to keep the iPhone as simple as possible, while remaining quite powerful.  Keeping the user totally isolated from the iPhone's file system makes sense in the quest for elegant simplicity, but not being able to save images you received via email on the go seems like a bit much. 

Here you can already see a fundamental difference in approach between the Blackberry and  iPhone.  The Blackberry is designed to all but replace your computer for email, while the iPhone is far more of a companion device. 

Email Using it as a Phone
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  • EODetroit - Tuesday, July 3, 2007 - link

    Holy Comprehensive Review Batman! That took most of my morning at work, good thing its practically a holiday here already.

    Now my question is:

    How many poop pictures has Anand received from the A-Tech staff?

    Haha
  • Shimmishim - Tuesday, July 3, 2007 - link

    Yes. It was a good read. One of the best reviews of any piece of hardware (computer or consumer related) I've read in a long time.
  • Anand Lal Shimpi - Tuesday, July 3, 2007 - link

    Thanks guys :)

    And no, zero poop-pictures from AT staff.

    Take care,
    Anand
  • LoneWolf15 - Tuesday, July 3, 2007 - link

    While not perfect as a product either, Anandtech completely skipped any Palm Treo devices for this comparison. The Treo has done SMS by contact for some time now, just as you have mentioned the iPhone does (I've had it on both the 650p and 750p; I'm sure the new 755p does as well). While I have some issues with Palm support as far as their product goes, I still haven't seen a smartphone that can do better --I blame this at least in part due to carrier wars and desire for control (i.e., crippled Bluetooth, not adding WiFi, so carriers can make you pay for everything through them), rather than blaming cell phone manufacturers.
  • Anand Lal Shimpi - Tuesday, July 3, 2007 - link

    There were a number of products I would've liked to have included, but I was very limited by time so I tried to shoot for two of the most popular: the Curve and the Blackjack. I've already dropped Nokia an email but I'll do the same for Palm and see what comes of it :)

    Take care,
    Anand
  • retrospooty - Tuesday, July 3, 2007 - link

    Ya, quite alot of things like that the Treo has done, and done well for a long time now, all that and an open platform. The issue is the latest Treo is, 4 years later, still the same repackaged Treo, with a few minor upgrades. The iPhone is by far the best UI, and that alone will be its saving grace, and its legacy on the industry. A few years from now, REAL smartphone manufacturers will copy the UI and improve everything, and do it cheaply, and on all carriers. That is the best thing about the iPhone.
  • LoneWolf15 - Tuesday, July 3, 2007 - link

    Actually, in 4 years, the Treo added Bluetooth (the first 600p didn't have it), EVDO (the iPhone has only EDGE, which has been rated far slower, and slowest when provided by AT&T/Cingular, the single carrier of the iPhone), an SD card slot (600p didn't have one), and several other features.

    As I said, the Treo isn't perfect. And I think the UI of the iPhone is pretty spiffy, plus I'll bet it has the best web browser of any phone on the market. But I don't think I could do without a real (by real I mean tactile) QWERTY keyboard (I rely on text messages for work, since cell reception can be spotty in a reinforced concrete building), I like having EVDO support, and I like the fact that I can choose from Sprint, T-Mobile, Alltel, Verizon, or AT&T Cingular for a Treo (AT&T/Cingular has little or no reception in my work area, so it nixes any thought of an iPhone, and by my understanding, they have a five-year exclusive agreement with Apple). And I can get a Treo for a few hundred less as well.

    I want to like the iPhone. Unfortunately, Apple set conditions of pricing and carrier that mean I'll never find out how good a phone it might really be.
  • sviola - Tuesday, July 3, 2007 - link

    Not only the Palm Treo, but the Nokia N95, which is just awesome:

    In-built GPS and Navigation Program (over 100+ countries maps)
    5 MP Camera with Zeiss Lens and Optical Zoom, and Video Recording
    Symbian OS
    Plays MP3, video, etc
    Bluetooth, Wi-Fi, USB, TV out
    Quadriband GSM/WCDMA (3G)
    MicroSD Card Reader

    Among many other features.
  • rowcroft - Tuesday, July 3, 2007 - link

    The iPhone looks great, but the big gotcha for me is that I routinely use my 8525 to access the internet on my laptop. Can't do that with the iPhone from what I understand.

    As for all the comparisons to Verizon & such, if you look at the total cost of ownership (Verizon's data plan is significantly more expensive), the iPhone is just a few dollars cheaper than the Blackjack w/Verizon.
  • Locutus465 - Tuesday, July 3, 2007 - link

    I've got a Samsung i720 with verizon... For a "last gen" PDA phone priced at just $100 brand new from verizon when I got it, it's pretty sweet. Admitingly the display isn't quite as good as apples, but as far as functionality it does everything the iPhone does and more. I also appriciate the sliding screen with which reveals a keyboard. There's also the other advanatages I mentioned earlier, i.e. Windows Mobile being open to 3rd party development etc.

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